❓ Frequently Asked Questions
Find answers to the most common questions about our services, pricing, and process.
We offer a wide range of digital services including:
- Custom Website Development
- Mobile App Development (Android & iOS)
- UI/UX Design
- Brand Identity & Logo Design
- AI Automation & Chatbots
- Payment Gateway Integration
- SEO & Performance Optimization
- Digital Strategy & Business Consulting
Our pricing varies depending on the scope and complexity of your project. We offer custom quotes based on your specific requirements. To get a personalized quote, please create a proposal or contact us directly.
We require a 50% non-refundable deposit before we begin any work. This covers our initial time, research, and planning. The remaining 50% is due upon completion and delivery of the final work.
Important: The deposit is non-refundable once work has commenced. If you request to start work during the 14-day cooling-off period, you acknowledge that you lose your right to cancel for work already completed.
Timelines vary depending on the project scope. Here's a general guide:
- Logo Design: 3–7 days
- Website Development: 2–6 weeks
- Mobile App Development: 4–12 weeks
- Brand Identity Package: 1–3 weeks
Your proposal will include a specific timeline based on your project requirements.
Under UK law, you have a 14-day cooling-off period. However, if you request us to start work during this period, you acknowledge that you lose your right to cancel for work already completed.
The deposit is non-refundable once work has commenced. If you cancel after work has started, you will be charged for the work completed up to that point.
For more details, please see our Terms & Conditions.
Yes! Upon full payment, you own all final deliverables. We will provide you with the necessary file formats (e.g., JPG, PNG, SVG, AI, PSD) as specified in your proposal.
We reserve the right to display completed work in our portfolio and marketing materials. If you require confidentiality, please let us know in advance.
Your proposal includes a specific number of revision rounds (typically 2-3). Additional revisions beyond this will be charged at an hourly rate of £[Your Rate] per hour.
Once a design is approved via email, further changes may incur additional fees.
Yes! We offer website maintenance and support packages to keep your site secure and up-to-date. This includes:
- Security updates and monitoring
- Performance optimization
- Content updates
- 24/7 support
Please contact us for details on our maintenance packages.
Absolutely! We specialize in payment gateway integration, including PayPal, Stripe, and local payment solutions. Our custom checkout systems are secure, fast, and designed to convert.
We can also build custom client portals, booking systems, and subscription models.
Getting started is simple:
- Browse our Services: Visit our Services page to see what we offer.
- Create a Proposal: Click "Select Service" on any service to create a proposal with your details.
- Pay Deposit: We'll generate a payment link for you to pay the deposit.
- We Start Work: Once the deposit is received, we begin your project!
Or simply email us and we'll guide you through the process.
❓ Still have questions? Contact us and we'll get back to you within 24 hours.