Privacy Policy

Last Updated: August 27, 2026

1. Who We Are

WebTakai ("we," "us," or "our") is a digital agency. We are the data controller for the personal data we collect through our website, webtakai.com (the "Site"). This privacy policy explains how we collect, use, store, and protect your personal information.

2. What Information We Collect

We collect personal data to provide our services effectively. The types of information we collect depend on how you interact with our Site:

Information You Provide

• Contact Details: Your name, email address, phone number, and company name when you fill out our contact or proposal forms.
• Project Information: Details about your business and project requirements that you share with us to receive a proposal or service.
• Communication Data: Any messages you send us via email or contact forms on our website.

Information Collected Automatically

• Technical Data: Your IP address, browser type and version, operating system, and device type.
• Usage Data: Information about how you use our website, such as the pages you visit, the time you spend on pages, and the links you click. We collect this data using cookies and similar technologies.

3. How We Use Your Information

We use your information for the following purposes, which are based on lawful grounds for processing:

• To Provide Our Services: To respond to your enquiries, create proposals, and deliver the services you have requested. (Legal basis: Performance of a contract)
• To Improve Our Website: To analyse how visitors use our Site so we can improve the user experience and our content. (Legal basis: Legitimate interest)
• To Communicate With You: To send you updates about your project, information about our services, and marketing communications if you have opted in to receive them. (Legal basis: Consent)
• To Comply with Legal Obligations: To meet our legal and regulatory requirements. (Legal basis: Legal obligation)

4. Cookies and Tracking Technologies

We use cookies to help our site function properly, understand user behaviour, and improve your experience. Some cookies are essential and allow features like form submissions to work. Others help us with analytics (e.g., Google Analytics) to track what's working on our site.

You can control or disable cookies in your browser settings at any time. However, please note that some parts of our website may not function properly if you disable cookies. We will ask for your consent before placing non-essential cookies on your device.

5. Who We Share Your Data With

We only share your data when it is necessary and never sell your personal information. We may share your information with:

• Service Providers: Trusted third parties who help us operate our website, manage email, and process payments (e.g., Stripe, PayPal, Hostinger). These providers are contractually obligated to protect your data.
• Legal Purposes: If required by law, regulation, or a legal request.

All third-party service providers are subject to strict data processing agreements to ensure your information is handled securely.

6. How We Store and Protect Your Data

We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect it against unauthorised access, alteration, disclosure, or destruction. Your data is stored on secure servers managed by our hosting provider, Hostinger.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.

7. Your Data Protection Rights

Under the UK GDPR, you have the following rights regarding your personal data:

• The Right to Access: You have the right to request a copy of the personal data we hold about you.
• The Right to Rectification: You can ask us to correct any inaccurate or incomplete data.
• The Right to Erasure: You can request that we delete your personal data, subject to certain conditions.
• The Right to Restrict Processing: You can ask us to limit the processing of your data in certain circumstances.
• The Right to Object to Processing: You can object to the processing of your data for direct marketing purposes.
• The Right to Data Portability: You can request to receive your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at contact@webtakai.com. We will respond to your request within one month.

8. Complaints

If you are unhappy with how we are handling your personal data, we ask that you contact us first so we can try to resolve your concerns. However, you also have the right to lodge a complaint directly with the UK's data protection authority, the Information Commissioner's Office (ICO).

You can contact the ICO through their website at https://ico.org.uk/.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this page periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please don't hesitate to contact us: